How to Use Cirrata IM

In order to use the Cirrata IM you must first launch the Cirrata IM client

The Cirrata IM is run from the Cirrata IM Control Window

The Cirrata IM Control window will display all of the users that are relevant to the logged in party as well as their status (i.e. Available, Away, etc.)

 

Managing Users:

The users are listed in 2 categories:

1.       Cirrata Users: these are other Cirrata Users registered to the specific Cirrata Appliance

2.       Access Users: these are users that are created by the logged in party using access manager

The logged in party can communicate with both types of users

Other parties using Cirrata IM are restricted to communicating with only users in their group

 

Sending an IM Message:

1.       Click on the party you want to send a message to

2.       A Chat Window will open

3.       Enter text and hit Send

4.       If the recipient party is online they will receive the message immediately

5.       If the recipient party is not online the will receive the message the next time they log in

 

 

File Transfers:

1.       Click on the party you want to send a file to

2.       A Chat Window will open

3.       Click on the Menu button in the upper left hand side of the chat window

4.       Select Transfer File

5.       A File Transfer Window will Open

6.       Enter or use the browser to select the file you want to transfer

7.       Click on Send

The recipient party will receive a notification that a file is being sent to them, they will need to accept before the file is transferred

 

Other Functions:

Click on the Cirrata IM button in the lower left hand side of the Cirrata IM Control Window to open the other functions menu

 

 

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